TERMS AND CONDITIONS OF PURCHASE
1. GENERAL INFORMATION
The ownership of this website, pantallafaciales.com, (from now on Website) is held by it:
EXTREMUM EVENTS SL, with NIF B56058034 and registered in REGISTRO MERCANTIL DE CORDOBA, C/Feria S/N, 14001 - Córdoba;
and its registration data are 2017/945 - Entry number 1/2017/1.125,0, journal 115, entry 587 and its contact details are
C/Cruz conde 28, 2º D - 14001 - Córdoba, Spain.
This document (as well as all other documents mentioned here) regulates the conditions for the use of this Website (pantallafaciales.com) and the purchase or acquisition of products and/or services in it (from now on, Conditions).
For the purposes of these Conditions, it is understood that the activity that EXTREMUM EVENTS SL develops through the Web Site includes:
Sale of products.
In addition to reading these Conditions, before accessing, browsing and/or using this web page, the User must have read the Legal Notice and the General Conditions of Use, including, the cookies policy, and the privacy and data protection policy of EXTREMUM EVENTS SL.
By using this Web Site or by making and/or requesting the purchase of a product and/or service through this Web Site, you agree to be bound by these Terms and Conditions and all of the above, and if you do not agree to all of the above, you should not use this Web Site.
We also inform you that these Conditions may be modified. The User is responsible for consulting them each time he or she accesses, navigates and/or uses the Web Site, since those in force at the time the purchase of products and/or services is requested will be applicable.
For all questions that the User may have regarding the Conditions, he may contact the owner using the contact details provided above or, where appropriate, using the contact form.
2. THE USER
Access, navigation and use of the Website confers the condition of user (hereinafter referred to, indistinctly, individually as a User or jointly as Users), and therefore all the Conditions established here, as well as their subsequent modifications, are accepted from the moment the navigation of the Website begins, without prejudice to the application of the corresponding legal regulations of obligatory compliance according to the case.
The User assumes responsibility for the correct use of the Website. This responsibility is
will extend to:
● Make use of this Website only for consultations and purchases or acquisitions
● Do not make any false or fraudulent purchases. If such a purchase could reasonably be considered to have been made, it could be cancelled and the relevant authorities would be informed.
● Provide true and lawful contact details, e.g. e-mail address,
postal address and/or other data (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years old and to have legal capacity to enter into contracts through this Website.
The Website is mainly aimed at Users resident in Spain. EXTREMUM EVENTS SL does not guarantee that the Web Site complies with the legislation of other countries, either totally or partially.
EXTREMUM EVENTS SL declines any responsibility that may arise from such access, as well as
nor does it insure shipments or services outside of Spain.
The User may formalize, at his/her choice, with EXTREMUM EVENTS SL the contract of
purchase and sale of the desired products and/or services in any of the languages in which these Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Duly registered Users may purchase on the Website by the established means and forms. They must follow the procedure of purchase and/or acquisition online of EXTREMUM EVENTS SL, during which several products and/or services can be selected and added to the cart, basket or final purchase space and, finally, click on:
Likewise, the User must fill in and/or check the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Next, the User will receive an e-mail confirming that EXTREMUM EVENTS SL has received his/her order or request for purchase and/or provision of the service, that is, the confirmation of the order. And, in its case, it will also be informed by e-mail when its purchase is being sent. In its case, this information could also be made available to the User through his personal space of connection to the Web Site.
Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User via email. And, if applicable, through his personal space of connection to the Website. Likewise, the User may, if he/she wishes, obtain a copy of his/her paper invoice, requesting it from EXTREMUM EVENTS SL using the contact spaces of the Web Site or through the contact details provided above.
The User acknowledges being aware, at the time of purchase, of certain conditions
The user acknowledges that the purchase order or acquisition of the product or service in question is made in accordance with the particular conditions of sale applicable to each case, and that the user fully and completely accepts the particular conditions of sale applicable to each case.
Unless expressly stated otherwise, EXTREMUM EVENTS SL is not the manufacturer
of the products sold or that could be sold on the Website. While
EXTREMUM EVENTS SL makes great efforts to ensure that the information shown on the Web Site is correct, sometimes the packaging and/or materials and/or components of the products may contain additional or different information from that shown on the Web Site. Therefore, the User must not only consider the information provided by the Web Site, but also the information available on the labeling, warnings and/or instructions that accompany the product.
Communications, purchase orders, and payments involved during transactions
All the purchase orders received by EXTREMUM EVENTS SL through the Web Site are subject to the availability of the products and/or that no circumstance or cause of force majeure (clause nine of these Conditions) affects the supply of the same and/or the provision of the services. If there were any difficulties in the supply of products or there were no products left in stock, EXTREMUM EVENTS SL undertakes to contact the User and refund any amount that could have been paid by way of payment. This will also be applicable in the cases in which the provision of a service becomes unfeasible.
5. PRICES AND PAYMENT
The prices displayed on the Website are the final prices, in Euros (euros) and include taxes, unless by legal requirement, especially with regard to VAT, a different matter is indicated and applied.
Shipping costs are included in the final prices of the products as shown on the Website. Thus, EXTREMUM EVENTS SL carries out the delivery and/or shipping services through different companies (packlink).
Under no circumstances will the Website automatically add additional costs to the price of a product or service, but only those that the User has voluntarily and freely selected and chosen.
Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card, and bank transfer.
The credit cards will be subject to checks and authorizations by the bank that issued them, if this entity does not authorize the payment, EXTREMUM EVENTS SL will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.
Once EXTREMUM EVENTS SL receives the purchase order from the User through the Web Site, a pre-authorization will be made in the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge to the card will be made at the moment that the shipping confirmation and/or confirmation of the service provided is sent to the User in the established form and, if applicable, place.
In any case, by clicking on "Pay" the User confirms that the payment method used is theirs or that it is the legitimate one
holder of the gift card or subscription card.
The purchase orders or acquisitions in which the User selects as a means of payment the
Bank transfers will be reserved for 5 calendar days from the order confirmation in order to allow enough time for the bank transfer to be taken into account by the payment system used by EXTREMUM EVENTS SL for the Web Site. When the system receives the transfer, the order will be prepared and managed for shipment.
With this method of payment, the User must ensure that he enters the exact amount of the purchase order correctly, as well as the account number and the transfer reference. In case of error, EXTREMUM EVENTS SL will not be able to validate the order, which will be cancelled.
In cases where the physical delivery of the contracted good is appropriate, the deliveries are
shall be carried out within the following territory: Spain (Peninsula and Balearic Islands).
Except in those cases where there are unforeseen or extraordinary circumstances or, where appropriate, arising from the customization of products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum of 30 calendar days from the date of order confirmation.
If, for any reason, which is attributable to it, EXTREMUM EVENTS SL cannot comply with the delivery date, it will contact the User to inform him/her of this circumstance and, he/she may choose to continue with the purchase establishing a new delivery date or cancel the order with the total refund of the price paid. In any case, home deliveries are made on working days.
If it is impossible to deliver the order due to the absence of the User, the order may be returned to the warehouse. However, the carrier would leave a notice explaining where the order is located and how to have it delivered again.
If the User is not going to be at the delivery place at the agreed time, he must contact EXTREMUM EVENTS SL to agree on another day.
In case 30 days have passed since the order is available for delivery, and it has not been delivered due to a cause not attributable to EXTREMUM EVENTS SL, EXTREMUM EVENTS SL will understand that the User wishes to cancel the contract and this will be considered terminated. As a consequence of the termination of the contract, all the payments received from the User will be returned to him/her, except for the additional expenses resulting from the User's own choice of a different delivery method from the less expensive ordinary delivery method offered by the Web Site, without any undue delay and, in any case, within a maximum period of 14 days from the date on which the contract is considered terminated.
However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on to him.
For the purposes of these Conditions, it will be understood that delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which will be accredited by the signature of the receipt of the order at the agreed delivery address.
The risks that may arise from the products will be borne by the user from the time of delivery. The User acquires the ownership of the products when EXTREMUM EVENTS SL receives the complete payment of all the amounts due in relation to the purchase or acquisition made, including the shipping costs, or at the time of delivery, if this takes place after the complete reception of the amount paid by EXTREMUM EVENTS SL.
In accordance with the provisions of Law 37/1992, of 28 December, on Value Added Tax (VAT), purchase orders for delivery and/or services will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in the event that he or she detects that an error has occurred when entering the data required to process his or her purchase request on the Website, he or she may modify the data by contacting firstname.lastname@example.org through the contact spaces provided on the Website, and, where appropriate, through those spaces provided for contacting customer service, and/or by using the contact data provided in the first clause (General Information). Likewise, this information could also be corrected by the User through his personal space of connection to the Website.
In any case, the User, before clicking on "Pay", has access to the space, cart, or basket where his purchase requests are noted and can make modifications.
Similarly, the User is referred to consult the Legal Notice and General Conditions of Use for further information on how to exercise their right of rectification in accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data.
In cases where the User acquires products on or through the Website of the owner, he has a number of rights, as listed and described below:
Right of Withdrawal
The User, as a consumer and user, makes a purchase on the Website and therefore has the right to withdraw from such a purchase within 14 calendar days without the need for justification.
This withdrawal period shall expire 14 calendar days after the day on which the User or a third party
authorized by the latter, other than the carrier, acquired the material possession of the goods acquired on the Web Site of EXTREMUM EVENTS SL or in case the goods that make up their order are delivered separately, 14 calendar days after the day the User or a third party authorized by the latter, other than the carrier, acquired the material possession of the last of those goods that made up the same purchase order.
To exercise this right of withdrawal, the User must notify EXTREMUM EVENTS SL.
You can do this, if necessary, through the contact spaces provided on the Website or through:
C/Cruz Conde 28, 2º D - 14001 - Córdoba, Spain
The User, regardless of the means he chooses to communicate his decision, must express clearly and unequivocally that it is his intention to withdraw from the purchase contract. In any case, the User may use the withdrawal form model that EXTREMUM EVENTS SL makes available as an annexed part of these Conditions, however, its use is not compulsory.
In order to comply with the withdrawal period, it is sufficient that the communication unequivocally expressing the decision to withdraw is sent before the expiry of the relevant deadline.
In case of withdrawal, EXTREMUM EVENTS SL will reimburse the User all the payments received, including the shipping costs (with the exception of the additional costs chosen by the User for a different shipping method from the less expensive one offered in the Web Site) without any undue delay and, in any case, no later than 14 calendar days from the date in which EXTREMUM EVENTS SL is informed of the decision to withdraw by the User.
EXTREMUM EVENTS SL will reimburse the User by using the same payment method that the User used to make the initial purchase transaction. This refund will not generate any additional cost to the User. However, EXTREMUM EVENTS SL could retain said refund until the products or articles of the purchase have been received, or until the User presents a proof of the return of the same, according to which condition is fulfilled first.
The User may return or send the products to EXTREMUM EVENTS SL at:
C/Cruz Conde 28, 2º D - 14001 - Córdoba, Spain
And it must do so without any undue delay and, in any case, no later than 14 calendar days from the date on which EXTREMUM EVENTS SL was informed of the decision of withdrawal.
The User acknowledges that he or she must assume the direct cost of returning (transport, delivery) the goods, should any be incurred. In addition, he will be responsible for the decrease in value of the products resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
The User acknowledges that there are exceptions to the right of withdrawal, as set out in Article 103 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case of: personalised products; products that can deteriorate or expire quickly; music or video CDs/DVDs without their packaging, as sealed in the factory; products that for reasons of hygiene or health are sealed and have been unsealed after delivery.
In this same sense, the provision of a service that the User may contract in this Web Site is governed, since this same Law establishes that the Right of Withdrawal will not be attended by the Users when the provision of the service has been completely executed, or when it has begun, with the express consent of the consumer and user and with the recognition by him/her that he/she is aware that, once the contract has been completely executed by EXTREMUM EVENTS SL, he/she will have lost his/her right of withdrawal.
In any case, no refund will be made if the product has been used beyond the mere opening of the product, of products that are not in the same condition as they were delivered or that have suffered any damage after delivery.
You must also return the products using or including all their original packaging, instructions and other accompanying documents, as well as a copy of the purchase invoice.
You can send us an email to exercise your right of withdrawal to:
Return of defective products or error in shipping
These are all those cases in which the User considers that, at the time of delivery, the product does not comply with the stipulations of the contract or purchase order, and that, therefore, the User must contact EXTREMUM EVENTS SL immediately and let it know the existing disagreement (defect/erral) by the same means or using the contact details provided in the previous section (Right of Withdrawal).
The User will then be informed about how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable time, whether a refund or, if applicable, a replacement is due.
The refund or replacement of the product will be made as soon as possible and in any case within 14 days from the date on which we send you an email confirming that the refund or replacement of the non-compliant item is appropriate.
The amount paid for those products that are returned due to a defect, when it actually exists, will be fully reimbursed, including delivery costs and costs that the User may have incurred to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase.
In any case, you will always be subject to the rights recognized in the legislation in force in each
time for the User, as a consumer and user.
The User, as a consumer and user, enjoys guarantees on the products that he/she may acquire through this Web Site, in the terms legally established for each type of product, and EXTREMUM EVENTS SL is therefore responsible for the lack of conformity of the same that is manifested within a period of two years from the delivery of the product.
In this sense, it is understood that the products are in conformity with the contract provided that: it
they comply with the description made by EXTREMUM EVENTS SL and have the qualities presented in the same; they are suitable for the uses to which products of the same type are normally destined; and they present the usual quality and performance of a product of the same type and that can be fundamentally expected from it. When this is not the case for the products delivered to the User, the latter must proceed as indicated in the section on Returns of defective products or shipping errors. However, some of the products sold on the Website may have non-homogeneous characteristics as long as these derive from the type of material with which they have been manufactured, and will therefore form part of the individual appearance of the product, and will not be a defect.
On the other hand, it could be the case that the User acquires on the Website a product of a brand or manufacture by a third party. In this case, and considering that the product is defective, the User also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise his or her legal guarantee right directly against the product during the two years following delivery of the product.
To do so, the User must have kept all the information regarding the guarantee of the products.
9. EXCLUSION OF LIABILITY
Unless otherwise provided by law, EXTREMUM EVENTS SL will not accept any
liability for the following losses, regardless of their origin:
● Any losses not attributable to any default on your part.
● Business losses (including loss of earnings, income, contracts, savings
data, loss of goodwill or unnecessary expenses incurred).
● Any other indirect loss that was not reasonably foreseeable by both parties in the
when the contract of sale of the products was concluded between the two
Likewise, EXTREMUM EVENTS SL also limits its responsibility in the following cases:
● EXTREMUM EVENTS SL applies all the measures concerning to provide a faithful visualization of the product in the Web Site, however it is not responsible for the minimum differences or inaccuracies that may exist due to the lack of resolution of the screen, or problems of the browser used or others of this nature.
● EXTREMUM EVENTS SL will act with the maximum diligence in order to put at the disposal of the company in charge of the transport of the product object of the purchase order. However,
is not responsible for damages resulting from a transport malfunction,
especially for causes such as strikes, roadblocks, and in general any
other typical of the sector, resulting in delays, loss or theft of the product.
● Technical faults which, due to fortuitous causes or of any other nature, prevent the normal functioning of the service through the Internet. Lack of availability of the Web Site for maintenance or other reasons, which prevents the service from being available. EXTREMUM EVENTS SL puts all the means at your disposal to carry out the purchase, payment and send/delivery process of the products, however it is exempt from responsibility for causes that are not attributable to it, fortuitous case or force majeure.
● EXTREMUM EVENTS SL will not be responsible for the bad use and/or wear of the products that have been used by the User. At the same time, EXTREMUM EVENTS SL will not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.
● In general, EXTREMUM EVENTS SL will not be responsible for any breach or delay in the fulfilment of any of the obligations assumed, when this is due to
events that are beyond our reasonable control, i.e. due to
force majeure, and this may include, but is not limited to
o Strikes, lockouts or other industrial action.
o Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or
no) or threat or preparations for war.
o Fire, explosion, storm, flood, earthquake, subsidence, epidemic or
any other natural disaster.
o Impossibility to use trains, ships, planes, motor transport or other
means of transport, public or private.
o Impossibility of using public or private telecommunications systems.
o Acts, decrees, legislation, regulations or restrictions of any government or
Thus, obligations will be suspended for the period in which the cause of
force majeure continues, and EXTREMUM EVENTS SL will have an extension in the term to
comply with them for a period of time equal to the duration of the cause of force majeure.
EXTREMUM EVENTS SL will put all reasonable means to find a solution that will allow us to fulfil our obligations despite the cause of force majeure.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Web Site, the User accepts that most of the communications with EXTREMUM EVENTS SL are electronic (e-mail or notices published in the Web Site).
For contractual purposes, the User consents to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that EXTREMUM EVENTS SL sends in electronic form comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.
The User may send notifications and/or communicate with EXTREMUM EVENTS SL through the contact details provided in these Conditions and, where appropriate, through the contact spaces of the Web Site.
Likewise, unless otherwise stipulated, EXTREMUM EVENTS SL may contact and/or notify the User by e-mail or at the postal address provided.
No waiver by EXTREMUM EVENTS SL of a right or specific legal action or the lack of requirement by EXTREMUM EVENTS SL of the strict compliance by the User of any of its obligations will mean, neither a waiver to other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from the compliance of its obligations.
No waiver by EXTREMUM EVENTS SL to any of these Conditions or to the rights or actions derived from a contract will be effective, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.
If any of these Conditions is declared null and void by a final decision of the competent authority, the rest of the clauses will remain in force, without being affected by such declaration of nullity.
13. FULL AGREEMENT
These Conditions and any document expressly referred to in these constitute the complete agreement between the User and EXTREMUM EVENTS SL in relation to the object of purchase and sale and replace any other previous agreement, arrangement or promise agreed verbally or in writing by the same parties.
The User and EXTREMUM EVENTS SL acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except what is expressly mentioned in these Conditions.
14. DATA PROTECTION
The information or personal data that the User provides to EXTREMUM EVENTS SL in the course of a transaction in the Web Site, will be treated in accordance with the provisions of the data protection policies (Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Web Site the User consents to the treatment of such information and data and declares that all the information or data provided are true.
15. APPLICABLE LAW AND JURISDICTION
The access, navigation and/or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation.
Any controversy, problem or disagreement that arises or is related to access,
navigation and/or use of the Web Site, or with the interpretation and execution of these Conditions, or with the sales contracts between EXTREMUM EVENTS SL and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts.
16. COMPLAINTS AND CLAIMS
The User may send to EXTREMUM EVENTS SL his complaints, claims or any other comment he may wish to make through the contact details provided at the beginning of these Conditions (General Information).
Furthermore, EXTREMUM EVENTS SL has official complaint sheets available for consumers and users, which they can request from EXTREMUM EVENTS SL at any time, using the contact details provided at the beginning of these Conditions (General Information).
Likewise, if a dispute arises from the conclusion of this purchase contract between EXTREMUM EVENTS SL and the User, the User as a consumer may request an out-of-court settlement of disputes, in accordance with the EU Regulation No. 524/2013 of the European Parliament and Council of 21 May 2013 on the resolution of online consumer disputes. This method can be accessed through the website: http://ec.europa.eu/consumers/odr/.